Wi-Fi Extender to improve your Wi-Fi coverage

A Wi-Fi extender, just maybe the magic back box that fixes your Wi-Fi blackspots in your office, but it certainly is not a miracle cure.  This guide will explain what a Wi-Fi extender is and how it can be used to improve productivity in the office by increasing internet speed and coverage.

A Wi-Fi (range) extender, booster or repeater is used to increase the coverage area of your Wi-Fi network. It works by receiving your existing Wi-Fi signal or internet connection, and then transmitting a new signal to extend your coverage.

WHY should I consider a Wi-Fi Extender?

 We should really call this devise a Wi-Fi router extender.  A Wi-Fi router is a box that takes the internet connection you receive in your business or home and enables multiple devices to be connected to that internet. In addition, it creates a wireless broadcast so devices like a smartphone can connect to the internet.

Now picture an antenna sitting on your Wi-Fi router. This antenna can transmit a signal in a circle for up to 30 metres.  Unfortunately, every wall, desk, person, photocopier etc., in the path of that signal reduces its range.  Thus, the need for a range or Wi-Fi extender.

When using a Wi-Fi extender, the end result is to give you additional Wi-Fi coverage in an area you did not have coverage before and potentially increase the speed of connectivity to your wireless device.

More information can be found on our guide to set up a Wi-Fi network and how to improve Wi-Fi

WHAT Wi-Fi extender technologies are there?

A Wi-Fi network is identified by its network name or (SSID). This will be unique to each router out of the box but can be changed manually.

Router and extenders operate on 2 frequencies, either 2.4GHz or 5GHz.  2.4Gz is good for long-range but have lower speeds. 5Ghz is known for faster speeds but lower range.  Most devices these days will offer both.  A dual-band will have 1 x 2.4GHz and 1 x 5GHz channels. A tri-band will have 1 x 2.4GHz and 2 x 5GHz channels.

All extenders will offer one or more of the following:

Wi-Fi Mesh (single SSID) – Allows both the router and the extender to use the same network name. The communication between the two is via wireless. Extender must be in range of the router.

 Ethernet Mesh (single SSID) – Allows both the router and the extender to use the same network name. The communication between the two is an ethernet cable. The extender can be anywhere the ethernet cable reaches.

Access Point (different SSID) – Both the router and the extender will have a separate network name.  Access point could be attached by ethernet or wireless.  It is not as transparent as a Mesh solution and will not maximise speed necessarily.

HOW do I choose and install the right Wi-Fi extender

Beyond the three ways to extend your network mentioned above, there are many other features/technologies that you should consider. Our key recommendation is to consider your future needs vs what you need today. Early Wi-Fi technology has its limitations. These include speed, efficiency and the number of devices that can be properly supported. A simple explanation is older technology supported a few wireless devices. Now some networks may support 60 or more wireless devices.  Thus plan for the future both with your router and extender and the devices you attach to the network.

Look for these features:

Wi-Fi standards – The latest standard is Wi-Fi 6 or ax. Previously there was a,b,g,n,ac,ad,ah. All you need to know is a newer unit is backwards compatible, and if you buy Wi-Fi 6, your smartphone or PC must also support it to take full advantage. Wi-Fi6 is the most expensive but will futureproof you.  As a minimum, you should buy a unit supporting Wi-Fi 5, also known as ac.

LED lights – all units will have at least one light to indicate it is on and working, often changing colour to indicate its status.  If you will be connecting wirelessly, a handy feature is to buy a unit that displays signal strength from the router.  This makes placement in your premises easy as you know there is enough coverage to work properly.

Security – All models will have security and switched on as default.  Best not to turn this off as it will allow anyone to access your network.  The more modern the Wi-Fi standard, e.g. Wi-Fi6, the better the security.

Outdoors – Some vendors sell units that can be mounted outdoors and thus survive the elements.  An extender placed near a window may have the same effect.

Ethernet ports – Some models have one or more ethernet ports.  This will allow you to have an ethernet connection back to your router and /or link to a device close by that may not have Wi-Fi, like a printer.

How do I install a Wi-Fi extender?

Most banded extenders are pretty easy to set up, especially if connecting wirelessly.  You will need a power point and potentially an ethernet cable if you are connecting that way.  For a wireless connection set up, start by powering the extender up near the router. You should find a WPS (Wi-Fi Protected Setup) button on your router and your extender. WPS makes it very easy to set up a secure connection between the two without much IT knowledge. Simply press the WPS button on the router and the extender, and they will connect.  Once this is complete, most likely indicated by a green light, disconnect your extender and look for a power point half to two thirds towards your blackspot. Suppose you have the signal indicator lights mentioned above. In that case, you will soon see if the extender is in a suitable position to still receive a good signal from the router. Finally, check your client device (PC, smartphone, camera etc.) for connection in your previous black spot.  If the connection is good, you are done; otherwise, try moving your extender to another position.

HINTS

GadgetGuy has recently reviewed the D-Link DAP-X1860 AX1800 Wi-Fi 6 Mesh range extender finding it simple to set up, reliable and reasonable cost.

A mesh router and extender will allow you to have one network name. Thus your devices seamlessly connect around your premises (a bit like your smartphone seamlessly moves around suburbs without dropping a call).

SUMMARY – improve your Wi-Fi coverage

Let us say you don’t have Wi-Fi coverage in a meeting room or you need it in a warehouse.  A simple and relatively cheap solution is purchasing and installing a Wi-Fi extender that will help remove those black spots.

Electrical retailers and office supply companies will have several models varying in price.  We recommend spending a bit more and futureproofing your network.  Same brand solutions (router and extender) are most likely to work best, but different brands should also work together.

Banks offer to defer COVID loan repayments

The Australian Banking Association says banks will defer loan repayments for small businesses affected by COVID-19 lockdowns throughout Australia for three months.

“Deferred COVID loan repayments is a positive initiative that will help many struggling small businesses stay afloat in these challenging times,” says the Australian Small Business and Family Enterprise Ombudsman Bruce Billson .

“The banks’ commitment to supporting small businesses through this period is highly valued and is the kind of a key support element that could be incorporated into an agreed predictable and known national framework of support. 

“Such a framework, involving both Government and private sector elements, step up as COVID-inspired economic constraints and introduced, up-levelled or extended that small and family businesses can count on when seeking to navigate these challenging and uncertain times.

“I would encourage all small businesses owners who are experiencing financial difficulties to call their banks now to make the necessary arrangements.

“Home loan support, including deferrals on a month-by-month basis, is also available to small business customers.

“Banks are promising to support small businesses if they need it – so long as the loan is in good standing with repayments up-to-date or there’s a payment program in place.

“It’s encouraging to see our banks taking this proactive approach and leading by example.

“This consistency from the banks will help small businesses navigate and adapt to periods of uncertainty such as this.”   

See Small Business Answers guide to a small business bank account.

Help others suffering from mental health

With the latest COVID-19 outbreak putting many states in Australia into lockdown, it’s more important than ever to support someone close to you who may be showing signs of a mental health condition.

There are signs to look out for and resources available to help you and your colleague tackle these challenges to fully understand and support someone close to you who may be struggling with their mental health.

Glenn Baird, Head of Mental Health at leading life insurer TAL, shares some tips on how you can help someone struggling with a mental health condition.

Treat them with respect and dignity

Treating people living with mental health conditions with respect and dignity can go a long way towards creating healthy and respectful relationships. Being non-judgmental can help break down any stigma or misunderstanding associated with mental health, which is crucial for long-term growth and happiness.

A good place to start is listening. The most important thing to keep in mind when listening is that you shouldn’t be listening to respond. You should be listening to understand. You do this by listening to the content, and the feeling, i.e., what do you pick up that is not being said. Once you begin to understand how your friend/family member is feeling, you’ll be better placed to show empathy and offer support.

Ask them if it’s okay to talk about how they are feeling

Talking about how you feel is a positive step towards improving mental health, but it can take a lot of trust and courage. Despite the prevalence of mental health conditions in Australia, it’s not uncommon for those dealing with mental health conditions to be reluctant to talk about their challenges. 

Start by asking directly, “is it okay if we talk about how you are feeling?” and then you might follow this with “, if now is not a good time, I can check in with you another time?”. If they are okay with talking, you might want to start with an open question, “help me understand how this impacts your day today?”. Let your friend/family member lead the discussion at their own pace, and don’t pressure them to talk about things they’re not ready to share. It’s also important to let them express themselves without you interrupting. Being sensitive and encouraging in your responses will help make them feel comfortable to open up further. It may also be beneficial to avoid problem-solving mode, which has the right intent but can often shut down the conversation rapidly.

Offer pathways of support

Support from family, friends and professionals plays a significant role in the recovery process of someone experiencing mental health issues.

When you are in a place where you understand what your family member is experiencing, and they feel understood, it is worth having further discussion about what additional support may be useful to them. Encouraging someone to look after their physical health by eating right, sleeping well, and regularly exercising are always good places to start. Empowering them to seek professional help is also a healthy step forward if they aren’t already. This could be offering to make an appointment with a GP or mental health specialist and ask if they’d like you to go with them. 

Follow through and follow up

Providing ongoing emotional support and continuity of care can increase the likelihood to recover from a mental health condition. Knowing you are always there for them is crucial in helping them recover.

Admitting that you need support can be one of the hardest steps for a person with a mental health condition. If support offers are made, it is important to follow through with whatever action you have stated you would do. Once this is done, ask them directly, “do you mind if I check in with you again in a few days?”. This way, you are not applying immediate pressure for them to take action. You can keep the dialogue open so they understand they are not tackling their challenges alone.

Supporting someone who experiences a mental health condition isn’t easy, and it can affect your own mental health and wellbeing. It’s important to also look after yourself during this process.

Other resources:

www.beyondblue.org.au 1300 224 636

www.lifeline.org.au131114

Use FX for eCommerce business expansion

Australia is facing one of its toughest challenges in containing the spread of the Covid-19 Delta variant, with thousands of businesses seeing themselves back in lockdown. However, eCommerce business expansion shows no signs of slowing down, presenting an opportune time for SMEs to examine the learnings that helped Aussie SMEs navigate the road to recovery last year. 

ABS data revealed online sales increased by 52.7% in February 2021 and 37.4% in March 2021 compared to the respective months last year*. However, a considerable portion of Aussie SMEs is yet to embrace eCommerce business expansion due to financial barriers**.

The accelerated update of eCommerce as a response to the pandemic offered many businesses the opportunity to tap into global markets and reach new customers. However, part and parcel of this are that many SMEs were required to learn about foreign exchange (FX) on the fly. The reality is that a false step and currency volatility can transform what seems like a great deal into a potential loss.

So whether you’re an eCommerce newbie or looking to expand your current business operations, you will want to limit your exchange rate risk and keep conversion fees to a minimum whenever you are exchanging one currency to another. 

Understanding the role of FX can help you better protect your profit margins against currency risk exposure when dealing in multiple currencies. Currency fluctuations and the strength of local currencies can impact the amount you end up paying when supplier invoices are due. At times, you could be paying more than you originally planned for.

So, how can you ensure you have the appropriate FX safeguards in place when engaging in cross-border trade?

Integrated FX solutions for eCommerce business expansion

If you’re selling on international marketplaces, or collecting and receiving funds from payment gateways, one of the most important factors as an online business is ensuring you don’t get stumped by unnecessary conversion fees. 

Let’s break this down further. Some countries like the US require businesses to have a local bank account to receive funds in the local currency. Without a US-based account, marketplaces and payment gateways can automatically convert your US dollar revenue back into Australian dollars using their own exchange rates. As a result, if you use your Australian bank account, you could pay more in conversion and merchant fees than necessary.

So, whether you’re selling on Amazon, eBay or using payment gateways like Stripe, opening an OFX Global Currency Account can be a great way to bypass merchants double-dipping in currency conversion and merchant fees. 

Financial connectivity when selling globally


We all know as a business owner, you can wear many hats in your business. So it’s no wonder that turning to one institution, like a bank, to conduct all finance and FX related logistics can be very appealing. However, you could be missing out on the more FX specific expertise and tools that an FX specialist, like an OFXpert, can offer to help safeguard your business against exchange rate fluctuations.  

For example, the OFX Currency Exposure calculator reveals that a US20,000 invoice could have cost as much as AU$26,745 and as little as AU$25,439 in the last 3 months – an annual difference of AU$5,224. Having the awareness and education to understand how currency volatility can impact your costs and profit and how to access favourable rates even if the market isn’t in your favour is key. 

When planning and preparing for potential FX risk, it’s worth looking beyond traditional institutions to currency specialists who have the expertise to support you and your business on your global FX journey. Working with an OFXpert can help give you the tools to help take control of your transfers, so you can go back to focusing on what matters most – your business. 

Contributor Bio:

Edward Wiley, Director, Strategic Partnerships – eCommerce, OFX
Ed Wiley has been running the eCommerce partnership arm of OFX since 2016, responsible for driving growth and innovation. He regularly shares his wealth of knowledge in the areas of international payments and eCommerce with sellers and partners around the world. Ed is an annual speaker at conferences such as Retail Global and Online Retailer and a guest speaker on several eCommerce podcasts. By partnering with other leading eCommerce services, Ed is creating educational content and resources to help OFX online sellers take their business global.

Edward.wiley@ofx.com or visit ofx.com

Also, see Small Business Answers Guide to loans and equity funding.

ANNKE C500 low-cost high resolution- review

Suppose you are in the market for a video surveillance camera. In that case, there are many to choose from with varying technologies and a range of prices. Refer to our buyers guide to explain the ins and outs of making a decision.

Two of the challenges of investing in a video solution for your business are cost and camera resolution.  Normally the higher the resolution, the higher the cost. Small business Answers has reviewed the ANNKE C500 turret security camera and was pleasantly surprised to find a high-resolution solution at a reasonable price.

This camera has a video resolution of 5MP (2560 X 1920 pixels @15 frames per second). This equates just better than what is commonly referred to as High definition or 2K, which is better quality than you see on a free to air high-definition TV channel like channel 90 in Sydney (9HD). Resolution is important in surveillance, as if you are watching a cash register or trying to identify a number plate, this means you will get a sharp image. Other cameras at this price point offer around half the resolution.

The ANNKE C500 is not Wi-Fi capable, but in this case, it is a good thing as an ethernet connection will mean a reliable quality connection. A 12-volt power supply is required if your network switch is not “PoE”, which means it offers power through the ethernet cable.

The camera is weatherproof thus can be mounted inside or out, and has a tamper-proof design. Remember, you will need to run at least one cable.

A built-in microphone will capture sound up to 9m away, and the camera is OK in low light conditions. Up to a 256GB microSD card can be inserted into the camera, giving you up to 20 days of continuous recording.

SETUP an ANNKE C500

To set the camera up at a minimum, you need to use your PC, which is the cheaper option. Alternatively, you can purchase a Network Video Recorder, which will allow a stand-alone video recording solution, especially if you are using multiple cameras.  We set the camera up on the PC, which needs to be on the same network.  After downloading some software and plug-ins, the camera controls work well via your browser with all the features you would expect, including continuous recording, motion alerts etc.

Those wishing to access the camera on the move can download a free APP so you will never miss an important alert.

Whilst not as flashy as some of the better-known brands in Australia. It certainly offers value for money for a small business wanting an HD resolution camera for their business, and you have intermediate computer knowledge.

The camera can be ordered from the following locations and will set you back around $75-$80 per camera.
Amazon
ANNKE