About Angus Jones

Angus started his first small business in 1989 and has since gone on to have a successful career in marketing. He realised although there were many websites for small business none was addressing the question of how to. Angus has a passion to articulate benefits that add value to customers/readers.

Zeller launches Tap to Pay on iPhone

Zeller, the Australian fintech reimagining business banking, has enabled businesses using Zeller to seamlessly and securely accept in-person contactless payments using Apple’s Tap to Pay on iPhone contactless payment acceptance technology, and the Zeller App.

 Tap to Pay on iPhone accepts all forms of contactless payments, including, contactless credit and debit cards, Apple Pay, and other digital wallets, using only an iPhone and the Zeller App — no additional hardware or payment terminal is needed.

 At checkout, the merchant will simply prompt the customer to hold their contactless credit or debit card, iPhone or Apple Watch to pay with Apple Pay, or another digital wallet near the merchant’s iPhone, and the payment will be securely completed using NFC technology. Tap to Pay on iPhone also supports PIN entry, which includes accessibility options.

 Apple’s Tap to Pay on iPhone technology uses the built-in features of iPhone to keep the business’ and customers’ data private and secure. When a payment is processed, Apple doesn’t store card numbers on the device or on Apple servers.

Benefits of Zeller’s Tap to Pay on iPhone offering for business owners include:

  • No additional hardware or apps required: Business owners can accept contactless payments with only their iPhone and the Zeller App, eliminating the need for a card reader and the hassle of downloading a separate app.
  •  Ease of getting started and simplicity of use: They can easily use Tap to Pay on iPhone with the Zeller App. They simply need to log in, enter a payment amount, and have the customer tap their contactless card or smartphone to the merchant’s iPhone.
  •  Access industry-leading payment features within the Zeller App: Business owners can enjoy Zeller’s industry-leading payment technology, which includes features like built-in tipping, surcharging, transaction notes, digital receipts, and more. Businesses can also manage their finances, accept contactless payments, open transaction accounts, issue debit cards, and track performance, all from their iPhone.
  •  Affordable pricing: One low, flat transaction fee for all cards, including American Express, and no monthly subscription fees. Plus, business owners get their money faster with nightly settlement to their Zeller Account, 365 days a year.
  •  Secure contactless payments: Tap to Pay on iPhone ensures fast and secure contactless payments, backed by Zeller’s industry-leading security for the protection of business and customer data.

“Zeller’s launch of Tap to Pay on iPhone is a significant step forward in our mission to simplify financial management for businesses of all sizes. By offering Tap to Pay on iPhone within the Zeller App — our dedicated business super app — we’re offering increased efficiency for our customers, who can accept payments, manage finances, and streamline operations all from their iPhone. This is a game-changer for business owners at every stage,” commented Ben Pfisterer, Zeller CEO and co-founder.

Tap to Pay on iPhone enables Zeller customers to use a contactless payment acceptance solution that is easy to set up and use. On an iPhone XS or later running the latest version of iOS, merchants can simply download the Zeller App from the Apple App Store to get started accepting contactless payments within minutes.

 For more information on Tap to Pay on iPhone using Zeller.

Phillips 5000 series Kettle and Toaster review

A saying goes along the lines of buy cheap, pay twice. This is exactly what happened at the Small Business Answers office. Our toaster recently failed, and we went to Big W and bought the home brand product because it was just for the office. The sub $10 toaster lasted about a month before it failed. We review the Phillips 5000 series Kettle and Toaster to understand why you should spend a little more.

Should you spend more on a branded product?

With a mandatory Australian warranty, if an appliance fails, yes, you can get another, but do you want the inconvenience of doing that? If you buy at a price, you will unlikely get the quality and features of a branded product. Our experience is paying that bit extra for a brand to get the quality and piece of mind for years from a brand that has to differentiate its offer from something sold purely at the cheapest price.

Phillips HD9353 Kettle Features

The Philips 5000 series stainless steel HD9353 Kettle is a 2000W 1.7 Litre with a standalone base and a keep warm feature.

This kettle retails for $90 and comes with a 2-year warranty.

It is particularly useful for a small office environment. Once you boil the kettle, the keep warm feature keeps the water boiled so when the next person comes to make a cup of tea, the water is ready to be poured. A safety feature ensures the kettle switches off in a boil-dry situation.

The cord and non-slip base are separate from the kettle, delivering a cordless experience for pouring once boiled. The boiling process is fast, with a flat 2060-watt boiling element with an LED light to indicate operation.

Those users who live in a region with hard water (areas with higher water levels of calcium or magnesium) will benefit from the 200-micron filter, which will catch any scale produced as a by-product of boiling hard water.

Other features include an easy-to-read water level indicator, push-button lid and windable cord storage in the base.

Phillips HD2650 Toaster Features

The Phillips 5000 series stainless steel HD2650/90 Toaster has a 2-slot wide slice capacity with bun rack and defrost mode.

The HD2650/90 retails for $90 and has a two-year warranty.

If you ever thought all toasters were the same beyond appearance, you are wrong. It is the little things that make the difference. Assume you have a thin slice of toast and a thick crumpet, both of which need toasting. To accommodate, a wide slot solves this. Still, not really, as unless you can centre both a thick and thin slice within the toaster, you will have uneven cooking. The 5000 series uses a centring mechanism to accommodate whatever you place in each slot. When removing your toast, the toasting lever can be lifted to extend your smaller items out of the toaster, which is much safer than putting your fingers into the slot.

Rolls or items such as croissants can be warmed on a raised frame above the toaster with a suggested temp setting to associate this on the dial with a special symbol, making it simple to understand what to do.

The reheat button was a feature we could find no explanation for in the manual on the website or the box. How many times have you cooked your toast, been disrupted and ended up eating cold toast. Now, simply press the reheat button.

Other features include a removable bread crumb tray, 8 browning settings, a defrost mode and a stop button that cancels the cycle when pressed, which is great for raisin toast, which cooks more quickly.

Safety-wise, there is an auto-off if a slice of toast gets stuck.

Using the Phillips 5000 series Kettle and Toaster

When it comes to appliances, you expect them to work and keep working. The real test is the test of time, and we have no reason to believe the 5000 series will not survive that.

When using the Phillips 5000 series kettle and toaster in a work environment, users tend not to be as careful as in their own home. The sturdy construction and 2-year warranty give that peace of mind.

So far, the water is boiled, the toast is made, and everyone in the office is happy.

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Redefine hospitality with me&u engage

Hospitality and tap, order, pay technology firm, me&u, unveils an expansion to their hospitality ecosystem with ‘me&u engage’ — a tool set to transform venue marketing by providing deeper customer insights and unlocking new revenue streams.

Developed in an exclusive partnership with global SaaS leader Eagle Eye, me&u engage is an omnichannel loyalty, promotions and subscription platform set to influence customer behaviour along the path to purchase, helping to drive incremental spend from both new and existing customers. 

With me&u engage, venues can streamline customer lifecycle management, with a unified view of the customer journey, impact on revenue and return on marketing investment. Engage sits as part of me&u’s new suite of Influence tools, which help venues connect with their customers across the customer lifecycle journey.

Using Engage, venues can now target customer groups on and off premise via the channel of their choice, whether that be social, eDM, SMS, poster or digital. The tool helps with the claim and redemption flow, with full attribution analysis to understand the path to purchase, channel performance, campaign impact and ensure continuous optimisation.

Key benefits of me&u engage:

  • Drive incremental revenue – Increase footfall and customer spend by engaging customers on and off premise with personalised deals, offers and loyalty promotions.
  • Seamless campaign management – Engage customers with personalised campaigns at scale, with the right content in the right channels.
  • Full campaign attribution – Campaign reporting provides channel performance, ROI and attribution insights to help venues test, learn and optimise.
  • Drive customer loyalty – Increase marketing opt-ins and drive customer loyalty using data to incentivise customer segments.

Available now via me&u engage is Targeted Promotions, enabling venues to efficiently manage large-scale promotions, like those aimed at encouraging an additional order or another visit. Soon to be introduced is Stamp Cards, a digital loyalty card to foster repeated visits and reward customer loyalty. More functionalities will be added as time progresses. 

me&u CEO Katrina Barry said, “Historically, me&u’s product suite has helped hospitality businesses serve, operate and manage their customers and venues. Engage is part of our Influence suite of products to help them market to their customers, giving venues a deeper insight into their customers and opening up new revenue streams.”

“Partnering with Eagle Eye has enabled us to deliver a market leading product with the same fantastic software that underpins the loyalty programs of the world’s leading retailers, including Woolworths Group in Australia, and biggest hospitality operators in the UK, including Greene King, Mitchells & Butlers and Pret A Manger. Engage delivers clear benefits for both sides – the customer and the venue.”

“We’re excited to continue to grow and answer the demands of our partner venues to expand our suite of offerings at me&u so we can achieve our mission of creating a better future for hospitality, both for business owners and venues, as well as customers alike.”

The first applications of me&u engage are currently beginning to be rolled out in some of Australia’s top venues from today. 

To learn more about me&u engage and book a demo, head here.

Epson SureColor P5360 17-inch professional photographic printer

Empowering photographers to produce the finest exhibition quality prints, Epson has launched the new 17-inch SureColor Epson P5360 professional printer designed to meet the demanding needs of professional and production photographic markets.

Incorporating technological breakthroughs and enhanced reliability to produce prints as the artist intended, the new printer has an improved printhead, new ink set with an extended colour gamut in dark blue hues, plus an advanced print engine for productivity boasting a higher resolution of up to 5760 x 1440 dpi and including sheet and roll capability.


Boasting a refined design, the SureColor P5360 combines an improved advanced Micro Piezo printhead with Epson’s Variable Sized Droplet Technology (VSDT). This pairing ensures the consistent production of prints with smooth tonal transitions, allowing it to reproduce intricate details captured by today’s modern high-resolution cameras.

Featuring a new 10-colour UltraChrome PRO10 ink set in high-capacity 200 ml cartridges (costing just RRP AUD$169 and NZ$189 including tax), including Violet Ink, the printer delivers an extended range of blue hues. With dedicated channels for photo and matte black inks, there’s no ink switching, helping to save time and reduce ink waste.

The printer’s built-in Carbon Black Mode increases Dmax, allowing for rich blacks and exceptional contrast on glossy paper.


Offering flexibility and increased productivity, the printer includes a built-in roll feeder, auto cutter and a high-capacity cassette that accommodates up to 100 cut sheets ranging from 8″ x 10″ (203 x 254 mm) to A2+ (432 x 610 mm) sheets.

In addition, to further support today’s workflows that leverage both Epson and third-party media, the SureColor P5360 includes Epson Media Installer, a software application designed to help control parameters for successful printing with a variety of media, including thick fine art papers.


By listening to market needs and incorporating customer feedback, Epson has integrated the latest printhead and ink technologies that are optimised for photography into this new printer so professional photographers can maximise productivity, reliability and consistently produce the finest exhibition-quality prints.

Designed to meet demanding needs, the SureColor P5360 is an evolution to the hugely popular SureColor P5070, adding improved reliability, deeper black density and wider colour gamut in blue hues.


Additional SureColor P5360 features include:

• Intuitive operation – a new large 4.3-inch colour LCD touchscreen and interface allows for easy setup, control and maintenance

• Expanded connectivity – Ethernet, USB and now included, Wi-Fi connectivity

• Advanced software support for enhanced productivity – includes Epson Cloud Solution PORT1 for fleet management and Epson Print Layout software for simple print production

Availability Epson SureColor P5360

The Epson SureColor P5360 is expected to start shipping in Australia in December 2023, with a price tag of $3,495.00 (including tax) in Australia maintaining the same price point as its predecessor, the SureColor P5070.

Logitech Wave Keys review

I have written before about the difference a quality keyboard makes to your productivity. We have also discussed the ergonomics of using a mouse. I have been typing for over 30 years, and after a long day at the keyboard, my fingers, arms and shoulders certainly feel it. In this Logitech Wave Keys review, we ask whether an ergonomic keyboard makes any difference?

What is an ergonomic keyboard?

The keys of a keyboard are laid out in what is referred to as a qwerty keyboard. You will find these are the top-row letters that you first read. A Keyboard is not laid out alphabetically; instead, it is believed originally to ensure a manual typewriter’s arms did not clash. It is also said that the next letter should come from the other hand when typing. Actually, for English, most letters come from your left hand.

A standard keyboard forces you to hold your arms and wrists at angles that are not natural and can cause discomfort. An Ergonomic keyboard positions keys so your arms, shoulders, and body are more natural and should make typing easier.

An ergonomic keyboard can be taken a step further by adding a cushion. This cushion is not for your wrists but rather the lower palm of your hand. This pad offers further support and also adds to improving your posture.

Wave Keys Features

The Logitech Wave keys is an ergonomic wireless keyboard with a built-in palm cushion and programable hotkeys to improve productivity.

The wave name describes the board’s shape in that the keys are at different heights like a wave, unlike a conventional keyboard, where the keys are all at the same height. These same keys are spaced differently for the letters with a side number pad in the traditional form factor.

The effect of this wave shape is to enable a more natural stance when typing and reduce stress on your body long term.

On the rear of the keyboard, feet can be extended to allow a 4% tilt, and this, along with the palm rest, allows customisation and support. The wrist support is made with 3 layers of memory foam, which provides firm support and mould to the body part resting on it.

The wave keyboard is not rechargeable; instead, it uses 2 AAA batteries, which will last up to 3 years before they need replacing.

Setup and connection of the keyboard is via Bluetooth low energy, which will give you 10 meters of range with a PC, Mac, iPad, Chrome Book, Linux or Android phone/tablet. Up to 3 devices can be connected and selected using the F1, F2 and F3 hotkeys to toggle between devices.

The Logitech Wave Keys retails for $150 and has a 1-year warranty. Measurements are 376mm by 219mm.

Using the Wave Keys

When you start to type with this keyboard, your muscle memory makes you think something is wrong as the keys are in slightly different positions. This can be off-putting but is quickly overcome.

The hot keys on each of the function keys F1 to F10 have a preset feature built in, such as mute microphone, screenshot, pause, volume up, etc. Using the Logi Options + app, these keys can be reverted back to being a function key or mapped to another function either generic to the PC or specific to an application.

We use F4 for an application that meant to begin with this extra functionality caused more work, not less, but again, once you get used to it, productivity can be increased by learning to use these shortcut keys.

A word of warning is that the keyboard can also be connected using a logi bolt, a USB adapter. This adapter is shipped sticking into the side of the cardboard carton. Make sure you retrieve this dongle before you recycle your packaging.

Summary – Logitech Wave Keys Review

Those who are keyboard warriors will benefit from utilising the Logitech Wave keys from a health and productivity standpoint.

Ergonomically and from a comfort perspective, the keyboard is a pleasure to type on. Technically, its 3-year battery life, providing cable-free connectivity and productivity keys, will provide you with a significant step up to the cheap keyboards offered by PC manufacturer solutions.

I intended to revert to my previous keyboard but will now stick with the Wave Keys.

Excellence in Welding

Craftsmanship, quality and professionalism were front and centre with the winners of the 2023 New South Wales and ACT Welding Excellence Awards announced in Sydney.

Weld Australia’s Excellence Awards are the most prestigious event on the welding industry calendar. The Awards showcase and celebrate the world-class work being undertaken by local welders, fabricators and industry educators.

This year, the awards were held at Waterview and saw the best and brightest from the ACT and New South Wales’ welding industry come together to acknowledge the incredible calibre of work achieved over the past 12 months.

According to Weld Australia’s CEO, Geoff Crittenden, “The 2023 New South Wales and ACT Welding Excellence Awards highlight the outstanding achievements of our local professionals while emphasising the industry’s unwavering commitment to excellence. At Weld Australia, we are proud recognise both companies and individuals who are pushing boundaries in welding quality, safety, and innovation.”

“Our celebrated winners this year represent both businesses and individuals dedicated to crafting innovative and sustainable strategies, prioritising safety, and enhancing the overall skill set in the welding community,” Crittenden said.

NEPEAN Engineering & Innovation won the 2023 Company of the Year Award – Fabrication. Established in 1974, NEPEAN Engineering & Innovation has become one of Australia’s largest privately owned engineering service providers. NEPEAN  offers a full range of engineering services across sectors such as mining, defence, manufacturing, infrastructure, construction, aerospace. Their commitment to excellence is evident through three fundamental pillars: continuous investment in plant and equipment; their willingness to be better and different; and their competitive passion for winning and growth. The Runner Up in this category was Macfab Engineering.

Indigee Metals won the 2023 Indigenous Company of the Year Award. Indigee Metals is a majority Indigenous owned and Supply Nation registered manufacturing company, being a joint venture between JNC Group (Aust) and Precision Metal Group. Indigee Metals is proud to service the Federal, State and Local governments as well as other international clients. The company has a strong defence security delivery background, including nationwide capability and an extensive global reach.

Allweld Services won the 2023 Company of the Year Award – Supplier. Allweld Services is 100% Australian owned and operated, employing over 50 staff including technical representatives and service technicians for both gas and electrical equipment. With three conveniently located branches at Beresfield, Muswellbrook and East Maitland, as well as a daily delivery service, Allweld services the needs of fabricators across the state. Allweld was incorporated in June 1983 in East Maitland with the vision to supply quality products and technical advice to all facets of the engineering, mining, manufacturing and construction industries, as well as the home handy person.

Apex Welding Safety (AWS) and TSS Engineering were joint winners of the 2023 Health and Safety in Welding Award. Established in 1994, AWS specialises in welding safety equipment, supplying all forms of welding fume product controls. In 2022, AWS commissioned an independent scientific study to compare the effectiveness of welding fume product controls. Previous studies have done an effective job in defining the problem; however, few have been able to identify and compare the relative effectiveness of available product control solutions. In 2023, the research was published as a peer reviewed scientific paper. AWS has since released a series of resources based on the study to help workplaces reduce welding fume.

Founded in 2017, TSS Engineering swiftly cemented its reputation in the engineering sector, taking on expansive projects across all three stages of the renowned WestConnex project. Since its inception, TSS Engineering has rooted its operations in the principles of quality, safety, and integrity. Through an intricate blend of industry certifications, cutting-edge technology, and proactive policies, TSS Engineering has not only elevated their health and safety standards but set benchmarks for the industry.

TSS Engineering won the 2023 Project of the Year Award. TSS Engineering played a pivotal role in one of Sydney’s landmark projects: the Rozelle Interchange. The Rozelle Ventilation Steelwork is a striking architectural achievement designed by Studio Chris Fox and expertly executed by TSS Engineering. The project’s primary objective was to fabricate and install architectural structures around three ventilation stacks, each standing at 25m in height. These structures featured vertical ladder components and intertwined rope elements to seamlessly blend with the intricate subterranean road network below. Additionally, the steelwork provided access to the ventilation platform via three stair sets, enabling the monitoring of carbon emissions and housing various electrical equipment essential for ventilation. The Runner Up was SWA Water.

The NSW Department of Education won the 2023 Training and Education – Organisation Award. The NSW Department of Education introduced a new program in 2019 designed to boost interest from secondary students in manufacturing and engineering courses. The WELD Hub Manufacturing program provides students with access to augmented reality welding simulators. With 80 simulators installed in 40 schools, the program is delivering exceptional results.

Nathan Kelly from TAFE NSW Orange won the 2023 Training and Education – Individual Teacher Award. Nathan delivers the Certificate III in Engineering at TAFE NSW. He has been involved in product development, as well as creating assessments and resources. Nathan is actively involved with WorldSkills Australia, organising regional competitions and a mentor for past and future competitors within the welding and metal fabrication trade. Nathan is also a highly skilled welder with extensive hands-on experience in all welding processes.

Harrison Field from A-OK Metal Fabrication was named the 2023 Young Trades Person of the Year. Harrison, age 20, is a skilled tradesman who completed his metal engineering apprenticeship and Certificate III Engineering Fabrication Trade in 2022 to the highest standard. He is currently employed by A-OK Metal Fabrication in Bathurst. Harrison is known for his exceptional welding skills and has a genuine passion for the craft. Harrison is truly self-motivated and determined to be the best in his field. Harrison’s talent and hard work have not gone unnoticed, having won gold at the 2023 WorldSkills Australia competition for Welding. Harrison has been involved with large scale projects such as the new $88-million Parramatta Aquatic Centre covering 40,000 square meters.

The Runner Up was Alex Pace from Precision Metal Group. There were also two Highly Commended: Brennan Tunkin from Empire Industrial Engineering; and Jacob Barry from PWG Kings & Sons.

The winners of the 2023 Welding Professional of the Year Award were: Alireza Samimi Mottaghi from Professional Welding Clinic for the Welding Coordinator category; David Parr from Alfabs for Welding Supervisor (with Joel Mennie from MC Quality Control named as runner up); and Shaun Brown from MC Quality Control for Welding Inspector.

Cost of sole trader tax return

Self-employed Aussies are having to spend an average of $1,000 to prepare their sole trader tax return this year, while half (50%) of those who have received their assessment are reporting a lower rebate compared with previous years, according to new data from Hnry.

The latest Hnry Sole Trader Pulse* – the only nationwide survey of sole traders in Australia – reveals a broader state of tax paralysis. Half (47%) of those that work for themselves are yet to submit their tax return, and almost a fifth (17%) admit they have not even begun preparations, despite the October 31 deadline being just days away. 

Karan Anand, Managing Director of Hnry Australia, said:By their very nature, Australia’s 1.5 million sole traders are self-reliant go-getters – contributing to a thriving sector that grows by 50,000 annually. However, tax season can be a confusing and stressful period for many independent earners who have to spend even more time and money on their financial affairs to meet their tax obligations.

“Our research shows sole traders spend an average of six hours on financial admin every week. Add to that the pressure of tax time while forking out a large sum to potentially receive a smaller rebate following the phasing out of the Low and Middle Income Tax Offset (LMITO), and it’s no wonder a large proportion are putting off submitting their return. That’s despite the prospect of a $313 late fine.

While associated tax submission costs for self-employed women are lower – an average of $610 compared to $1,199 for men – this doesn’t necessarily correspond with financial assurance. Half (51%) of men feel positive about the performance of their business over the last quarter, compared to 38% of women. Men also feel more secure (67%) in their jobs than women (50%).

According to Anand, while the last quarter yielded some positive sentiment shifts overall, the view of sole traders was very cautious moving into 2024.

“Across the board, we’ve seen independent earners’ feelings towards their financial performance move in the right direction over the past three months – with those feeling positive increasing from 36% to 46%. The majority are also feeling satisfied in their profession (62%) and positive about their work-life balance (65%). So, it’s clear sole traders are continuing to reap the benefits of working for themselves – from the freedom of pursuing their passions, to the flexible lifestyle it offers.

“However, just a fifth (19%) feel good about the current state of the economy, a quarter (26%) believe the country is already in recession, and a further 41% expect that we will be within the next year. As a key barometer of economic health in Australia, it’s more important now than ever to ensure this sector receives the right support and feels empowered to focus on the business of their business,” Anand said.

Hnry exists to demystify all things tax and support sole traders to get their affairs in order with peace of mind, so they can focus on doing what they love. Though automatically paying taxes throughout the year and preparing their tax return for them, including ensuring all tax-deductible expenses are accounted for, Hnry ensures that sole traders never have to think about tax again. 

With four in five (80%) independent earners using a program or app to manage their finances feeling comfortable with their tax and financial affairs, Hnry frees self-employed people from the burden of financial admin with confidence,” Anand concluded. 

The Hnry Sole Trader Pulse is Australia’s only regular, comprehensive regular snapshot of the sentiment of self-employed people in Australia, such as tradies, freelancers, and consultants. For more information, visit hnry.com.au/au/soletraderpulse. 

Jailed for fraudulent GST refunds

A Wollongong woman was recently sentenced in the Port Kembla Local Court to 1 year and 8 months imprisonment after attempting to obtain more than $250,000 in fraudulent GST refunds.

This is the latest result of extensive efforts under an Australian Taxation Office (ATO)-led investigation, Operation Protego, which was initiated in response to widespread GST fraud activity.

The ATO welcomes this sentence which serves as a warning to those who deliberately try to defraud the government for their own personal gain.

Rachel Saville lodged 63 fraudulent business activity statements between February 2022 and July 2022, obtaining $73,650 and attempting to obtain a further $192,983 in fraudulent GST refunds.

After pleading guilty to four counts of obtaining benefit by deception, Ms Saville received a custodial sentence of 20 months. A recent appeal against this sentence was dismissed by the Wollongong District Court.

ATO Deputy Commissioner John Ford said this outcome highlights the ATO’s ability to hold offenders to account.

‘We take attempts at GST fraud seriously – you will face the full force of the law if you engage in this activity. We continue to see results under Operation Protego, this is just the latest and we expect more to come,’ Mr Ford said.

‘Tax crime is not victimless and those who engage in this activity are stealing funds that would otherwise be used for essential services. We’ve warned the community and have urged offenders to come forward to the ATO or face even more severe consequences.’

As part of Operation Protego, the ATO has taken action against more than 56,000 alleged offenders, and those involved in this fraud have already been handed in the order of $300 million in penalties and interest which continues to accrue.

‘We are escalating our efforts to enforce repayment of this fraud, this includes continuing to work closely with state and federal law enforcement agencies to bring offenders to account,’ said Mr Ford.

‘Our message is clear – if you don’t run a business, you don’t need an ABN and you can’t claim GST refunds. This is fraud.’

You can anonymously report suspected tax evasion or crime to us by making a tip-off online or call 1800 060 062. For more information about Operation Protego visit ato.gov.au/GSTrefundfraud.

Aspera Mobile rugged smartphone for tradies

In the world of the rugged smartphone there are many degrees of “rugged” and many degrees of “toughness”. Generally the more rugged and tougher the smartphone is, the more you pay for it. Not so with the new Aspera R10 rugged smartphone which comes to market with IP68 rated protection against water and dust ingress, 4G dual sim cards and all the functionality you would expect from an Android smartphone, but for only $299 RRP.

Robust design suitable for tough environments, rubberised outer body supporting drops and knocks, large battery and IP68 rating against water and dust 

Aspera Mobile MD Allan Robertson explained, “At Aspera we launched our first rugged smartphone in 2014, and we have released many more since then, garnering a solid reputation for robust design and excellent protection against drops, knocks, water and dust ingress. The R10 is undoubtedly the best, toughest and most rugged smartphone we have ever released and it is just $299.”

The R10’s robust design provides a level of protection from heavy knocks and drops, and protective seals secure the device against water and dust.
This rugged smartphone comes with NFC, enabling contactless payments wherever they are accepted, a 6.5″ HD+ display, dual 4G sim cards, Android™ 13 OS, a 2GHz Octa-core MediaTek processor coupled with 4GB RAM and 128GB ROM all of which provide solid performance that’s powered by a 5100mAh battery which will get you through a full day and more.


The R10’s rear camera is 13MP and its front facing camera is 8MP, which not only allow you to take great images, but also enable face recognition for security and unlocking the phone and HD resolution video recording.


Robertson continued, “We’ve had great success with our previous rugged smartphones and with the R10 we wanted to release something even more unique in the market but still make it excellent value. We’ve achieved that as with the R10’s specs it is ideal for tradies and workers in transport, farming, mining and agriculture where a mobile device is essential, but it is going to have a tough life. The R10 isn’t just for tradies though, as it is specifically designed to protect against and withstand pressures from the dailies including weather, environment and also most common daily drops, knocks and bumps.”

The R10’s robust design is not to be understated as for a phone that’s only $299 it can truly withstand the toughest of environments due to its specially formulated rubberised outer body which complements its IP68 rating against water and dust.

Robertson said, “Think of it this way, if you have a lifestyle where you need a rugged phone that can withstand water, dust and knocks or you simply have a habit of dropping your phone the R10 will suit you perfectly as it’s smart, solid and rugged. You can rest assured it will make a great companion in your working life.”

The R10 continues on and follows in the hugely successful line of Aspera rugged devices, appeals to previous Aspera rugged smartphone owners and proves once again that there is an excellent alterative to spending hundreds or even thousands of dollars on a smartphone and then having to spend even more money on a heavy-duty case you hope will protect it.

The Aspera Mobile R10 smartphone is available now for just $299 from Big W, Retravision, Better Electrical, Mobileciti, selected IGAs and selected BP service stations.

For more information on the new R10 go to: https://asperamobile.com/phones/rugged-phones/aspera-r10/

 SME Growth

The wildly contrasting predictions are contained in the latest round (Q3, 2023) of the country’s longest running SME pulse check, the bi-annual SME Growth Index by ScotPac, Australia’s leading non-bank business lender. 

A remarkable 57% of Australian SMEs expect positive revenue growth over the next six months – a seven year high – while a record 32% are forecasting a contraction in growth.  

For a third straight Index report, the range of SME revenue growth projections stretched to a record margin, from a high of +13% to a low of -22%. 

A breakdown of the growth sentiment by location amplifies the fact that a two-speed SME economy remains at play across the country: 

·         West Australian and Queensland based SMEs are the nation’s most upbeat, with 92% and 84% respectively predicting positive revenue growth in the next six months.

·         Victorian SMEs remains the nation’s most negative with just 17% forecasting positive revenue growth – the only State under 50% – and a concerning 69% warning of income decline. 

·         Regional SMEs across the country reported a brighter outlook than their metro-based counterparts, with just 17% projecting a contraction in revenue compared with 38% of SMEs in urban centres.

ScotPac CEO, Jon Sutton, said although it was clear that rising costs are taking a toll on business owners, the resilience of Australian SMEs was again on display in these results. 

“Australian SMEs account for 97% of all businesses in this country and employ nearly 8 million people, so the way they feel about their growth prospects has a big say in the health of the national economy,” Mr Sutton said. 

“While the full impact of recent award and minimum wage increases is yet to filter through, the fact that average SME growth forecasts remain at near record levels is a great sign of confidence as inflation begins to taper.

“The positivity in our regions is significant, particularly in WA and Queensland, and it highlights the often-overlooked role of SMEs in our natural resources supply chain. It is also symbolic of the resurgence in our domestic and international tourism sectors. 

“At the other end of the scale, the outlook for Victorian SMEs remains at pandemic-level lows and is nearing the point where policy intervention is required to provide targeted relief and boost opportunities and confidence,” Mr Sutton said.