Pricing and forecasting for profit

How much should you sell it for, and how many will you sell? Did you know that even the largest businesses struggle with this? Unfortunately, we can not give you all the answers, but this guide will explain the principles and help you with the basics to improve your abilities around pricing and forecasting.

Product forecasting is the science of predicting the degree of success a new product will enjoy in the marketplace. The forecasting model must consider product awareness, distribution, price, fulfilling unmet needs and competitive alternatives to do this.
Price is the money that customers must pay for a product or service.

WHY is getting pricing and stock forecasting right important?

Charge too much, and you will sell too few; charge too little, and you may not make any money. The more stock you hold, the more money you have tied up, the more chance the stock will spoil or become obsolete.

Pricing and forecasting work hand in hand but are not always directly linked. 

The basics of pricing and forecasting are to sell enough to make enough money to sustain your business and make a profit. Your product or service has a cost to manufacture or provide; included in this needs to be the cost of running your business and any future customer service you must provide. Some of your costs will be variable, and some will be fixed. 

Assume you are a greengrocer; you have a variable cost of buying apples. That is the cost for each apple, times the number you buy. If you buy 100 apples, you hope to sell 100 apples, so you must price them at a point where you would sell 100 apples. If you price them too cheaply, you will run out of stock and lose out on the many more apples you could have sold. Price them too expensive, and you will not sell your 100 apples and then have spoilt stock that you cannot sell. 

Thus, you are seeing this as a fine balance. If your apple cost was 10 cents and you sold all 100, you would have made $90. Will this $90 cover your fixed costs? Your fixed costs are the cost of your vehicle, your store rent, your wages, etc. If your fixed costs during this time were $100, your net position would be a loss of $10.

WHAT do I need to know about pricing?

To start with the basics, you must set a price if you wish to sell something. That price must cover your costs and enable a profit. If you can get lower costs, you can lower the price. Pricing your offering is an ongoing process and cannot be done once or forgotten.

Suppose you have projected your business’s running costs, including property and equipment leases, loan repayments, inventory, utilities, financing, and wages.

The four most common ways of establishing prices are:

Cost-Plus Pricing – We add all our costs and our desired profit to reach a required sell price. For example,
material cost $50 + labour cost $30 + overhead $40 = total cost $120
total cost $120 + desired profit at 20% of sale price $30   = required selling price of $150

Demand price – This model sets a price based on volume. A wholesaler can buy a large quantity because they can move that quantity. A retailer can only sell a smaller number, so it will pay more from the wholesaler and again, a customer who may only buy one will pay a higher price. Thus, pricing is set on demand.

Competitive pricing – When a product is a commodity or similar to something else being sold, competition determines the price. If you sell petrol, you need to ensure petrol bought from you is competitive to the store down the road. Unless you can differentiate your offering, customers will shop around and pay the best price if they know many others also sell this petrol.

Markup pricing – This is when a fixed markup is applied to the cost of a product. For example, with a $70 cost and selling price of $100, the fixed markup would be $30. If this were expressed as a percentage, the markup would be 30%, which is the markup divided by the selling price.

Some other pricing tactics that you might consider include:
  • Promotional pricing – discounts or sales to generate extra sales or move discontinued stock.
  • Geographic pricing – different pricing based on the location of operation. You might have two shops, one in the city and one in the country. You may find you can charge different prices for the same item in each location. Your costs may also be higher due to transport.
  • Premium pricing – sometimes people are prepared to pay more for a premium brand or product, and indeed, if you sold that item for less, it would not be as sought after, and you would sell less, such as branded clothing.

HOW do I forecast?

Your accounting package or POS solution may have some integrated functionality or an integrated app that you can add to help with forecasting. When we forecast a product for sale, we care about purchases, sales and inventory. Pretend we buy (purchase) 10 units and sell (sales) 6 we are left with four units (inventory). If we believe our sales next period will be seven units, we need to purchase three or more units depending on how much stock we want at the end of that period. If you do not have stock available for people to buy, they may go to a competitor who does.

There are three basic models for forecasting—qualitative techniques, time series analysis and projection, and causal models.

Qualitative uses, for example, expert opinion and information about special events and may or may not consider the past. Such as, “I have been doing this a long time, and my gut feeling is we will sell 10”.

Time series analysis & projection focus entirely on patterns and pattern changes and thus rely entirely on historical data. For example, if you sold ten this week last year, you may forecast to sell ten again.

Casual uses highly refined and specific information about relationships between things and is powerful enough to take special events formally into account. For example, it uses a model that takes last month’s and last year’s data and might take into effect other information like trends and competitor information to forecast sales of 10 units.

HINTS

Selling ten units at a $2 profit gives you a $20 profit, as does selling five units at a $4 profit. Thus, you can get the same result with two different pricing and forecasting tactics.

Here is a simple model you can use to forecast stock purchases :

 JanFebMarchAprilMay
Inventory 4534
Purchases10866 
Sales6785 

How much inventory you should hold depends on how quickly you can get more stock. It would be best always to have more inventory than you would sell.

Sales are actual or what you have forecasted to sell.

Purchases are how much you need to buy, which is the desired next month’s inventory plus the current month’s sales minus the current month’s inventory.

SUMMARY – pricing and forecasting is an ongoing job

Pricing and forecasting will make or break a business. Products and services need to be priced so you can make a profit and that a customer will be prepared to pay it.

Forecasting is about having the right amount of stock at the right time without having too much that you cannot move.

Budgeting for your future


As many small businesses look for ways to bounce back from the many financial pressures experienced during the global pandemic, it can be difficult to pinpoint exactly where to start. Thus budgeting for your future is important.

Whether business leaders like it or not, a budget will be the guiding force that helps them get back on their feet and make strides towards a financially fit future.

For those looking at the best place to start, here are five ways to map out a business budget you’ll actually stick to.

1. Tally your income sources

Where are your main sources of income coming from? 

Start by looking at your sales figures, and then add any other sources of income for your business throughout the month.

Do you run any additional services alongside your main product or service offering? This can all add up when it comes to funds coming into your business.

No matter how many income sources you have, it’s essential to account for any and all income flowing into your business. Then tally all those sources to get a clear picture of your total monthly income.

You may also want to differentiate between recurring and one-off income in your accounting software. If you decide to take on any external funding down the track, this will demonstrate consistent revenue to potential investors. 

2. Determine fixed costs

Once you’ve sorted out your streams of income, now it’s time to get a handle on your fixed costs.

Fixed costs are any expenses that remain the same from month to month. These include your rent or mortgage, any loan repayments, as well as operating overheads like recurring equipment leasing payments, licenses, or insurances.

Are there ways you can cut down on these fixed costs? Perhaps refinancing your property mortgage or negotiating a lower interest rate for your loan might be a solution? It’s usually worth doing your research into different, more cost-effective platforms, especially in a competitive market with interest rates at record lows. Even if you don’t feel like you have time to look at your loan, it is important to always revisit your options and do your research on new products and rates in the market. Currently, with interest rates at all-time lows, it is a great time to save a significant amount of money, so it is worth allocating time to assess the options available.

3. Calculate your variable expenses

At the end of each month, work out your variable expenses. These costs don’t come with a fixed price tag and can vary in price from month to month, such as electricity, phone bills, or water bills. 

These costs can often fluctuate based on usage, so it’s a good idea to go through them with a fine-tooth comb to work out which expenses you need and what ones you can opt out of. Especially if your team only works from the office flexibly instead of full-time. Still, paying for that unused Spotify subscription for office beats? 

Maybe the water cooler is no longer on duty, or the fax machine is out of commission? Do you really need to order that extra box of whiteboard markers and backup printer ink? One benefit of transitioning to remote or hybrid working arrangements is that you can cut out any unnecessary expenses that you’re not using regularly anymore.

4. Set up an emergency fund 

As a business owner, you’ll know that accidents, issues or a once-in-a-lifetime pandemic can happen. Whether your computer system crashes, the toaster sparks a fire or a freak flood creates water damage, you need to be prepared for any unexpected costs.

Make sure you have some extra funds (around three months worth) tucked away for a rainy day, so you have peace of mind that you’re equipped to cover any surprise costs that come your way.

5. Evaluate your budget monthly, and stick to it

Once you’ve worked out a snapshot of your profit and loss, and you can determine what needs to be covered in your monthly budget, stick to the budget and track its success. 

Health-check your budget at least once a month to ensure you have more revenue coming in than costs going out. 

Are you actually maintaining your budget? Or blowing it? What expenses can you minimise? Do you have extra budget to play with? Do you really need another desk plant or novelty mug to get the job done? (spoiler: you don’t). 

Again, for those businesses eventually looking to raise capital, demonstrating the ability to maintain a lean-burn rate is gold to investors. 

In order to be profitable and accurately budget for the future, it’s important to make the necessary adjustments and be realistic with your financial picture. 

6. Make your money work for you

As a business owner, you will always have expenses, it is part of running a company, but that doesn’t mean that it needs to be a dead cost for the business. 

It is always a good idea to look at your options and think of ways to make your money work better for you. 

Think about different ways to manage your cash flow. Always consider taking advantage of loyalty points and how you can use your business expenses to gain rewards through the loyalty programs on offer.

By Brodie Haupt, CEO and co-founder of digital lending and payments provider WLTH

For more tips on budgeting for the future, see Small Business Answers various guides here.

SWOT to develop your business strategy

If you want your business to grow you should ask yourself how does your business compare to the competition? What are your advantages and disadvantages? What are the threats to your success? Are there opportunities that your business has not taken advantage of? This guide will look at a SWOT analysis and show you how you can use this strategic planning technique to help your business identify Strengths, Weaknesses, Opportunities and Threats and then develop business strategies to grow your business.

A SWOT analysis or Strengths, Weaknesses, Opportunities, and Threats analysis is a study undertaken by a business to help understand business competition or help to build a project plan.

WHY should I do a SWOT?

The SWOT tool is a very simple way to develop your business strategy.  It provides a framework to collect your thoughts no matter if you have been in business for years or just starting. (Also see our Marketing guide)

A SWOT analysis is designed to facilitate a realistic, fact-based, data-driven look at your business.

The tool allows you to get an accurate picture of your market position and then helps you to formulate what actions you should take to improve on the current situation.

WHAT do I need to know about a SWOT?

Strengths and weaknesses are internal to your business. These are things that you have control over and can change.

Opportunities and threats are external to your business. These are things going on outside of your business, in the market place. You can take advantage of opportunities and protect against threats, but you can’t change external influences on your business.

 Helpful (for your objective)Harmful (for your objective)
Internal
(within organisation)
Strengths  
x
x
x
Weaknesses
x
x
x
External (outside organisation)Opportunities
x
x
x
Threats
x
x
x

Strengths and Opportunities are helpful to your business and can allow you to grow. 

Weaknesses and threats are harmful and if left unchecked could cause your business to shrink.

HOW do I do a SWOT

Using the table above you need to fill in the bullet points for each of the four quadrants. You may add as many points as you believe are relevant. Be wary of adding a preconceived view versus the real-world reality.

When filling out a SWOT the types of information might include:
(Note points can move between left or right depending if in your circumstance they are a Positive/Helpful on left or Negative/Harmful on right)

Strengths
  • Business strong points
  • Unique selling point
  • Value proposition
  • Internal resource such as your people
  • Tangible assets like IP or capital
  • Marketing or Advertising
  • Business process
  • customers
Weaknesses
  • Factors increasing cost
  • Things your company lacks
  • Factors reducing profits
  • Where competitors are better
  • Resource limitations
  • Unclear selling proposition
  • Is your location ideal
Opportunities
  • Adapting to technology creating new demand
  • Being ready for the future
  • Untapped market
  • Few competitors
  • Press coverage of your business
  • Market is growing
  • Upcoming events
Threats
  • Competition activity
  • Changing customer attitude to your company
  • Government policies
  • Fluctuating markets
  • Supply constraints
  • New market trends

Once you have completed your SWOT it will give you a clear picture of your market position.  As a result, you can create several strategies to take advantage of strengths and opportunities.  Also, develop strategies to address weaknesses and threats. You can then prioritise those strategies based on what you need to do to grow your business. Lastly, you build an action list with dates to address those strategies.

HINTS

If you are starting a new business, a SWOT analysis is part of the business planning process. It will help you formulate a strategy so that you start off in the right direction.

If you are an established business can use a SWOT to assess the current situation and determine a strategy to move forward. Note that things are constantly changing and you will most likely want to reassess your strategy, with a new SWOT every 12 months.

Having an external person like a customer contribute to the SWOT process can ensure a dose of reality.

Sample Business selling pears
 Helpful (for your objective)Harmful (for your objective)
Internal
(within organisation)
Strengths
Good profits
Excellent staff with spare capacity  
Weaknesses
Prices to expensive
Brand not known
External (outside organisation)Opportunities
Produce pear pies
Sell to restaurants
Advertise pears
Threats
Oranges become more popular
Supply issues

Strategy 1. Sell more pears cheaper
Strategy 2. Build pear pie business

Action 1. Reprice pears by end of the month
Action 2. assign a staff member to research pear pie’s by end of week
Action 3. Get staff to phone restaurants offering them pears by the end of next week

SUMMARY – actions to match your business strategy

A SWOT analysis is a framework allowing you to evaluate your business or business idea from a competitive position and to develop strategic planning. By reviewing strengths, weaknesses, opportunities, and threats you can gain a fresh perspective and new ideas. A SWOT can be done in as little as an hour which then can be used to develop strategies to grow your business which will be delivered by a list of action items.

Expense management

If you have employees, chances are they will spend money that they will claim back from the business.  Is the $200 bottle of wine an acceptable expense?  Is there an easy and quick way to process those expenses? This guide will look at how you can use expense management software to improve employee productivity and ensure your records are more accurate.

Expense management refers to the systems deployed by a business to process, pay, and audit employee-initiated expenses. This most likely will include policies and procedures that govern such spending, as well as the technologies and services utilised to process and analyse the data associated with it. Expense management software helps simplify this.

WHY consider Expense Management Software (EMS)?

Imagine you leave a restaurant, open an app on your smartphone, take a photo of the receipt, select the applicable expense item, and submit for approval and payment. You are done in less than a minute.  Why? – Because EMS cuts down manual processes, it is easy and fast for both the employee and employer.
Predominately being cloud-based solutions make the software affordable.

What is the difference between manual vs automated expense control?

Advantages of automated expense control:
  1. Productivity. Time and money lost due to misplaced receipts, forgotten expense approvals, and error-prone manual data entry, can put a significant drain on employee productivity and morale. Expense management software can curb these issues and increase efficiency.
  2. Captures GST.  The GST on each receipt can be accurately captured for allowable credits (talk to your accountant to understand what is allowable, for example, entertainment is not)
  3. Automatic integration.  Allows expense data to be loaded straight into your accounting package without any manual processing.
  4. Analyse spending. The ability to track spending by expense category, unit or vendor provides insight into spending trends and identifies areas for cost savings. Organisations can improve their cash flow cycle and forecast for future expenditures.
  5. Compliance. Internal policies, as well as external government and tax regulations, can cause non-compliance risks for a business. Expense management systems help reduce risks by evaluating expense reports against internal and external regulations.

How do I select an expense management system that is right for me?

Features you should evaluate include:
  • Accounting integration – Many systems integrate with popular accounting packages such as Xero and MYOB allowing for easy export of reports and eliminating the need for manual data entry. Be sure to read our essential guide on Accounting Software.
  • Expense compliance – Having some spending policies is a good idea, like a meal allowance whilst traveling. Will the software enforce spending policies and assist with fraud detection flagging expense overruns, duplicate expenses, missing documentation, and so forth?
  • Car mileage – Ability for an employee to track kilometres traveled for a work trip using their car.
  • Approval – Does it streamline the review and approval process by enabling you to approve based on expense type and other variables?
  • Analytics reporting – Will reports help forecast and budget for future expenses, identify spending trends, and highlight cost savings opportunities?
  • Automatic expense import – Do you want it to connect to email accounts and credit cards, allowing users to pick and choose charges to add to expense reports?
  • Smartphone receipt capture – Enables users to scan, email, or take a picture of receipts for easy submission.
  • Direct deposit – Do you want it to link directly to employee bank accounts for quick and easy expense payments.

Summary – photo receipts and accounting software integration

There can be some very fancy features offered from the expense software vendors but in the case of the small business, we recommend you go with the software that offers the basic features like uploading photos of receipts and accounting package integration to minimise costs.  You may also find your accounting package either has this feature built-in or an add on module can be purchased.