Pricing and forecasting for profit

How much should you sell it for, and how many will you sell? Did you know that even the largest businesses struggle with this? Unfortunately, we can not give you all the answers, but this guide will explain the principles and help you with the basics to improve your abilities around pricing and forecasting.

Product forecasting is the science of predicting the degree of success a new product will enjoy in the marketplace. The forecasting model must consider product awareness, distribution, price, fulfilling unmet needs and competitive alternatives to do this.
Price is the money that customers must pay for a product or service.

WHY is getting pricing and stock forecasting right important?

Charge too much, and you will sell too few; charge too little, and you may not make any money. The more stock you hold, the more money you have tied up, the more chance the stock will spoil or become obsolete.

Pricing and forecasting work hand in hand but are not always directly linked. 

The basics of pricing and forecasting are to sell enough to make enough money to sustain your business and make a profit. Your product or service has a cost to manufacture or provide; included in this needs to be the cost of running your business and any future customer service you must provide. Some of your costs will be variable, and some will be fixed. 

Assume you are a greengrocer; you have a variable cost of buying apples. That is the cost for each apple, times the number you buy. If you buy 100 apples, you hope to sell 100 apples, so you must price them at a point where you would sell 100 apples. If you price them too cheaply, you will run out of stock and lose out on the many more apples you could have sold. Price them too expensive, and you will not sell your 100 apples and then have spoilt stock that you cannot sell. 

Thus, you are seeing this as a fine balance. If your apple cost was 10 cents and you sold all 100, you would have made $90. Will this $90 cover your fixed costs? Your fixed costs are the cost of your vehicle, your store rent, your wages, etc. If your fixed costs during this time were $100, your net position would be a loss of $10.

WHAT do I need to know about pricing?

To start with the basics, you must set a price if you wish to sell something. That price must cover your costs and enable a profit. If you can get lower costs, you can lower the price. Pricing your offering is an ongoing process and cannot be done once or forgotten.

Suppose you have projected your business’s running costs, including property and equipment leases, loan repayments, inventory, utilities, financing, and wages.

The four most common ways of establishing prices are:

Cost-Plus Pricing – We add all our costs and our desired profit to reach a required sell price. For example,
material cost $50 + labour cost $30 + overhead $40 = total cost $120
total cost $120 + desired profit at 20% of sale price $30   = required selling price of $150

Demand price – This model sets a price based on volume. A wholesaler can buy a large quantity because they can move that quantity. A retailer can only sell a smaller number, so it will pay more from the wholesaler and again, a customer who may only buy one will pay a higher price. Thus, pricing is set on demand.

Competitive pricing – When a product is a commodity or similar to something else being sold, competition determines the price. If you sell petrol, you need to ensure petrol bought from you is competitive to the store down the road. Unless you can differentiate your offering, customers will shop around and pay the best price if they know many others also sell this petrol.

Markup pricing – This is when a fixed markup is applied to the cost of a product. For example, with a $70 cost and selling price of $100, the fixed markup would be $30. If this were expressed as a percentage, the markup would be 30%, which is the markup divided by the selling price.

Some other pricing tactics that you might consider include:
  • Promotional pricing – discounts or sales to generate extra sales or move discontinued stock.
  • Geographic pricing – different pricing based on the location of operation. You might have two shops, one in the city and one in the country. You may find you can charge different prices for the same item in each location. Your costs may also be higher due to transport.
  • Premium pricing – sometimes people are prepared to pay more for a premium brand or product, and indeed, if you sold that item for less, it would not be as sought after, and you would sell less, such as branded clothing.

HOW do I forecast?

Your accounting package or POS solution may have some integrated functionality or an integrated app that you can add to help with forecasting. When we forecast a product for sale, we care about purchases, sales and inventory. Pretend we buy (purchase) 10 units and sell (sales) 6 we are left with four units (inventory). If we believe our sales next period will be seven units, we need to purchase three or more units depending on how much stock we want at the end of that period. If you do not have stock available for people to buy, they may go to a competitor who does.

There are three basic models for forecasting—qualitative techniques, time series analysis and projection, and causal models.

Qualitative uses, for example, expert opinion and information about special events and may or may not consider the past. Such as, “I have been doing this a long time, and my gut feeling is we will sell 10”.

Time series analysis & projection focus entirely on patterns and pattern changes and thus rely entirely on historical data. For example, if you sold ten this week last year, you may forecast to sell ten again.

Casual uses highly refined and specific information about relationships between things and is powerful enough to take special events formally into account. For example, it uses a model that takes last month’s and last year’s data and might take into effect other information like trends and competitor information to forecast sales of 10 units.

HINTS

Selling ten units at a $2 profit gives you a $20 profit, as does selling five units at a $4 profit. Thus, you can get the same result with two different pricing and forecasting tactics.

Here is a simple model you can use to forecast stock purchases :

 JanFebMarchAprilMay
Inventory 4534
Purchases10866 
Sales6785 

How much inventory you should hold depends on how quickly you can get more stock. It would be best always to have more inventory than you would sell.

Sales are actual or what you have forecasted to sell.

Purchases are how much you need to buy, which is the desired next month’s inventory plus the current month’s sales minus the current month’s inventory.

SUMMARY – pricing and forecasting is an ongoing job

Pricing and forecasting will make or break a business. Products and services need to be priced so you can make a profit and that a customer will be prepared to pay it.

Forecasting is about having the right amount of stock at the right time without having too much that you cannot move.

How to start a small business?

To start a small business is most likely a labour of love. Sometimes it is turning a hobby or passion into a business. Unfortunately, in some cases, some decisions are made with the heart rather than the head. Poor planning or operational choices made for the wrong reasons can easily see a business end all too quickly.

We certainly do not want to talk you out of this amazing journey, as many successful millionaires grew from a small business. The most important thing you can do here is plan well, understand the effect it will have on you and your family, and understand the implications if it does not work. This guide will give you a process to work through to maximise your chance of success.

There are more than two million small businesses in Australia, most with a turnover of less than $10 million per year and less than 20 staff. The average small business has three staff or fewer.

WHAT is important to consider before you start a small business?

Here at Small Business answers, we want to bring you the best-unbiased advice. To save you visiting many different websites, we have assembled easy-to-read guides on the most common questions and processes you must follow to start a small business. This information is broken down into easy categories, as seen at the top of this page. You can quickly find information on the subject you are looking for by using the quick search box to the right.

The basic steps to start a small business:

  1. Consider if you are really ready
    2. Evaluate your business idea
    3. Build a business plan
    4. Choose how you want your business structured
    5. Check your government/legal obligations
    6. Consider what support you will need from others
    7. Figure out your finances
    8. Promote your business

As part of your research you should visit a handy guide produced by the Australian government. Here you will find information to help you work through the steps such as being ready, making decisions, planning, etc. You can even find information on government grants, events, and training that may help you get started.

A checklist is also available that will guide you through the most important factors you need to consider. This includes checking your rationale for starting the business, determining the right business structure, tax implications, and insurance. There are tick boxes for you to check off, which will put you in a much better and safer position in the long run.
Read our essential guides on business structure, tax, GST, record keeping, marketing, building a website, and insurance, or just explore our many guides designed to make your decision-making easier.

HOW do you write a business plan to help start a business:

What is a business plan?

Starting a business is so much more than a good idea and a business plan is a document that makes you go through the entire process including financials. In many cases, a bank, investor, or maybe your partner will require a business plan to justify supporting you in this new endeavour.

A business plan will normally include the following:
  • A summary of what your business will do
  • Where will it be located
  • If it will employ staff, what will that structure look like?
  • What products and services will you offer, where and for how much?
  • How will you manage risk including insurances?
  • Are there legal considerations?
  • What do you need to buy in the way of fixed equipment like a computer or inventory to sell or make something?
  • What hours will you be open and how will you collect payment?
  • How big is the market potential and do you have competitors?
  • Who is your customer and where are they?
  • A list of Strengths, Weaknesses, Opportunities, and Threats of your business (SWOT).
  • What is your Sales and Marketing Strategy?
  • What is your vision and what objectives need to be met to get there?
  • How much money do you need to start your business?
  • How much revenue do you believe you can make?
  • Will you make a profit or a loss?
  • At what point will you actually pay yourself
  • When do you plan to break even?
  • What information have you used to back up these other questions?

It all sounds a bit daunting! But if you work through these points, you will have a much clearer picture rather than starting a business on a gut reaction. Downloading this government business plan how to guide will really make the whole process that much easier.

HINT

Another great place to consider learning more is via a TAFE course, where you will benefit from a face-to-face discussion on the subject.

The great feature of the Small Business Answers website is we are pulling together the most frequently asked questions in starting or running a small business. Please continue to visit this site as we continually update with new information to help you succeed.

SUMMARY – Gather templates and checklists

Make sure you a ready to start a small business and have done your homework on the opportunity. Use some of the fantastic templates and checklists available to help you build out a business plan.

Starting a business is just the beginning of your journey, and you should be prepared to work hard and deal with the unexpected. There is lots to learn and a high level of responsibility, especially if you hire staff. Owning your own business is not easy, but being your own boss will also bring many rewards and flexibility.

Marketing to grow your business

There is a very good chance you are already doing marketing because a lot of it is common sense. For a small business, it lets people know you are in business and gives customers reasons why they should do business with you. In this guide, we will look at the basics of marketing and give you an action plan to develop some further plans.

Marketing refers to activities a business undertakes to sell more of a product or service. Marketing includes researching, advertising, selling, and delivering products to consumers or other businesses.

The simplest form of marketing is how you answer the phone or what you wear through to a complex integrated plan across newer mediums like the internet or older like radio advertising.

WHY do I need to do marketing?

For any small business to succeed you need customers who know or can find that your product exists and who trust your business enough to buy your product.

Marketing helps by looking at your business and adjusting how customers perceive your business.

Assume you are starting a new small business to paint people’s houses.  You are a very good painter and plan to charge competitive rates.  Imagine if you did not return phone calls, turned up to do a quote in dirty clothes and quoted by writing a price on a scrap of paper.  The customer does not know if you are a good painter and interprets you as unreliable with poor attention to detail and therefore they don’t trust you to paint their house.  Thus marketing is key to present your business the right way.

WHAT are the 4 Ps?

The 4 P’s describe how important it is to present a complete package to entice a customer. You cannot do just one of these and consider it is marketing instead you must do all 4 in some form, all working in harmony to drive the optimum result.

Product

To be successful in business you need a product or service that is needed or wanted by the end-user.  You ideally find an opportunity or problem that needs a solution and has a market large enough to sustain providing a product or service.  You cannot always design or build your product or service from scratch but you can pick the best product or solution to sell that best meets that need. The better your product or service is compared to competitors as seen by the consumer will give you an advantage.

Price

Many people work on the principle that the cheapest price wins the sale.  Whilst this is often the case, it is not always and indeed you can easily under-price a product making people think it is not high enough quality or an uncool purchase. Make sure you do your homework to ensure you price correctly.

Place

Place refers to how you get your product to market. Where is it sold?  A retail shop, a direct visit to the customer, or perhaps an eCommerce store.  It is important to consider the best place or places to sell to be most successful. It is important to actually have what you sell available and understand the effect of selling in different places can have on one another.  Having a product that you want to sell in a supermarket is no good if you can’t supply it or the supermarket will not put it on the shelves. Also, imagine what the supermarket would say if they found you selling the same item cheaper on your eCommerce store.

Promotion

Many confuse promotion or advertising as the only function of marketing. Without the other 3 P’s your likelihood of success is very slim. This starts with how you present your business from your website to business branding, your work vehicle, how you dress, and the way the staff answer the phone.  Next is how you create awareness of your business which could be advertising, public relations, social media, and the content (words) you create to reinforce this. Last is understanding if the promotion you are doing is working and looking for ways to improve it.

HOW do I create a marketing plan?

A marketing plan is a systematic approach to work through developing products and services to fulfil customers’ needs. 

A marketing plan should include the following elements:
  1. Business Summary – Apart from an overview of your business the most important aspect of this section is to do a SWOT.  See our full guide on developing a SWOT. In summary, SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.  It is an excellent method to analyse your competitive position and get a clear roadmap of how to help you get to your marketing destination.
  2. Marketing Objectives – This is a clear list of marketing objectives (not business objectives) that outline the strategic steps you will need to follow to reach the goal you hope to achieve.
  3. Target Audience or market – Ideally, you will have the aid of some sort of research that will help you define the industry you are selling to. An analysis of your competitors, and a description of your ideal customer.  Age, location, income, or interests can segment the customer.
  4. Market Strategy – It is now time to take what we have collected in the first 3 points including the SWOT, objectives, and target market and using the 4 P’s we discussed above to build out the practical plan.
  5. Budget – This is not only your plan about how much money you will spend but also how many resources you will allocate to making it happen.  Your most important resource may actually be people’s time. Could marketing effort help you sell more than having that same person just concentrate on sales?
  6. Marketing Levers – Last but not least, you know what you want to do and how much money you have, but with all the possible marketing levels you can pull which one will get you the best result. Marketing levers here refers to what marketing channels you select. Some of the more common include:
  • Traditional Advertising
    • Newspaper
    • Radio
    • TV
  • Public relations
  • Social media
  • Digital Advertising
    • Keywords
    • Display ads
  • Organic assets. Includes your website or word of mouth
  • Philanthropic – giving back to the community
  • Direct mail
  • Catalogues

A comprehensive template from the Australian government can be downloaded here  https://www.business.gov.au/Planning/Business-plans/How-to-write-your-marketing-plan

HINTS

Use as much customer feedback as you can to improve your offer to them.

Set clear objectives around what you want to achieve and how you can achieve them.

Be realistic around how much you can afford to spend on marketing and how many people are in your potential audience.

A mentor or coach may be of value here especially if you have no marketing experience.

A marketing consultant or agency for a fee can provide marketing services to you.

SUMMARY – Marketing to sell more

Marketing is about looking at how a business presents itself and working out how it can improve on that to gain additional sales. The process involves understanding an opportunity, finding a solution, understanding competitors, identifying your market and finally realising your marketing plan.

SWOT to develop your business strategy

If you want your business to grow you should ask yourself how does your business compare to the competition? What are your advantages and disadvantages? What are the threats to your success? Are there opportunities that your business has not taken advantage of? This guide will look at a SWOT analysis and show you how you can use this strategic planning technique to help your business identify Strengths, Weaknesses, Opportunities and Threats and then develop business strategies to grow your business.

A SWOT analysis or Strengths, Weaknesses, Opportunities, and Threats analysis is a study undertaken by a business to help understand business competition or help to build a project plan.

WHY should I do a SWOT?

The SWOT tool is a very simple way to develop your business strategy.  It provides a framework to collect your thoughts no matter if you have been in business for years or just starting. (Also see our Marketing guide)

A SWOT analysis is designed to facilitate a realistic, fact-based, data-driven look at your business.

The tool allows you to get an accurate picture of your market position and then helps you to formulate what actions you should take to improve on the current situation.

WHAT do I need to know about a SWOT?

Strengths and weaknesses are internal to your business. These are things that you have control over and can change.

Opportunities and threats are external to your business. These are things going on outside of your business, in the market place. You can take advantage of opportunities and protect against threats, but you can’t change external influences on your business.

 Helpful (for your objective)Harmful (for your objective)
Internal
(within organisation)
Strengths  
x
x
x
Weaknesses
x
x
x
External (outside organisation)Opportunities
x
x
x
Threats
x
x
x

Strengths and Opportunities are helpful to your business and can allow you to grow. 

Weaknesses and threats are harmful and if left unchecked could cause your business to shrink.

HOW do I do a SWOT

Using the table above you need to fill in the bullet points for each of the four quadrants. You may add as many points as you believe are relevant. Be wary of adding a preconceived view versus the real-world reality.

When filling out a SWOT the types of information might include:
(Note points can move between left or right depending if in your circumstance they are a Positive/Helpful on left or Negative/Harmful on right)

Strengths
  • Business strong points
  • Unique selling point
  • Value proposition
  • Internal resource such as your people
  • Tangible assets like IP or capital
  • Marketing or Advertising
  • Business process
  • customers
Weaknesses
  • Factors increasing cost
  • Things your company lacks
  • Factors reducing profits
  • Where competitors are better
  • Resource limitations
  • Unclear selling proposition
  • Is your location ideal
Opportunities
  • Adapting to technology creating new demand
  • Being ready for the future
  • Untapped market
  • Few competitors
  • Press coverage of your business
  • Market is growing
  • Upcoming events
Threats
  • Competition activity
  • Changing customer attitude to your company
  • Government policies
  • Fluctuating markets
  • Supply constraints
  • New market trends

Once you have completed your SWOT it will give you a clear picture of your market position.  As a result, you can create several strategies to take advantage of strengths and opportunities.  Also, develop strategies to address weaknesses and threats. You can then prioritise those strategies based on what you need to do to grow your business. Lastly, you build an action list with dates to address those strategies.

HINTS

If you are starting a new business, a SWOT analysis is part of the business planning process. It will help you formulate a strategy so that you start off in the right direction.

If you are an established business can use a SWOT to assess the current situation and determine a strategy to move forward. Note that things are constantly changing and you will most likely want to reassess your strategy, with a new SWOT every 12 months.

Having an external person like a customer contribute to the SWOT process can ensure a dose of reality.

Sample Business selling pears
 Helpful (for your objective)Harmful (for your objective)
Internal
(within organisation)
Strengths
Good profits
Excellent staff with spare capacity  
Weaknesses
Prices to expensive
Brand not known
External (outside organisation)Opportunities
Produce pear pies
Sell to restaurants
Advertise pears
Threats
Oranges become more popular
Supply issues

Strategy 1. Sell more pears cheaper
Strategy 2. Build pear pie business

Action 1. Reprice pears by end of the month
Action 2. assign a staff member to research pear pie’s by end of week
Action 3. Get staff to phone restaurants offering them pears by the end of next week

SUMMARY – actions to match your business strategy

A SWOT analysis is a framework allowing you to evaluate your business or business idea from a competitive position and to develop strategic planning. By reviewing strengths, weaknesses, opportunities, and threats you can gain a fresh perspective and new ideas. A SWOT can be done in as little as an hour which then can be used to develop strategies to grow your business which will be delivered by a list of action items.